Have you ever worked with your local bank branch team, virtually or in person? From opening a bank account or line of credit to exploring mortgage financing options and small business loans, your new Community Manager at the Chase branch at 210 W Capitol Dr is there. Listening to the financial wellness needs of your community and ready to help you reach your next Milestone.
Jerry Johnson II – one of over 150 community managers we hire across the country – has joined our team specifically to work with you and your community to increase awareness and access to resources, tools financial health and services. Community Managers are often from local neighborhoods who understand the challenges your community faces and are committed to helping you build a strong financial future at any stage of your financial journey. With the help of local nonprofit partners who are invested in driving change for Black communities in Milwaukee, we’re bringing more allies to your local bank branch who share Chase’s goal of empowering you. improve and achieve financial health.
We sat down with Jerry to discuss plans to help Milwaukee’s black communities grow, what changes the new branch is expected to bring, and how you can work with him to chart your path and achieve your financial goals.
How does your job differ from other branch managers at Chase Bank?
JERY: My role was designed specifically to meet the unique financial wellness needs of our city’s Black community. We want to move from community banking to community development and to do so, we are actively working to reverse systemic inequalities in the financial system, eliminate economic barriers and support the success of our customers and our community. We plan to start by giving you access to financial health resources, tools, and allies to help you reach your financial goals. Think of a community manager as a neighbor who understands intentional relationship building, the financial needs of leaders, organizations and people in your community – and introduces you to the right person in the bank who can help you. Meanwhile, a branch manager is a more traditional role created to help you with day-to-day banking needs – like opening a bank account or offering advice on home ownership and small business growth.
How do you hope to financially empower the black community in Milwaukee?
JERY: We want to be a financial source of information to provide knowledge to communities that have been historically marginalized. Our mission is to promote financial empowerment and increase opportunities for access to capital to create economic viability and increase homeownership, a cornerstone of generational wealth creation. We are here to empower Black community members and businesses with tools to build generational wealth and lasting legacies. Awareness and accessibility are key, and we view the local branch as an ideal place to start fostering vital community connections and touchpoints to help our customers achieve their financial goals. As a Community Manager, my job is to connect with individuals, families, and business owners here in Milwaukee, and to increase awareness and use of available resources. My team and I will help you and others in your neighborhood take advantage of financial health tools, products and services, while aiming to improve general financial knowledge through unique and free interactive programs, such as:
• Resources to support financial health
• Tips for buying a house
• Educational and enrichment workshops such as resume writing and cybersecurity tips
• Growth assistance for entrepreneurs starting or expanding their small business
As we are just getting started, I hope to make a real difference in the lives of families, individuals, homeowners and business owners in our community.
What financial opportunities are you going to make available to black communities here in Milwaukee?
JERY: We want to promote financial health, home ownership, and Black-owned businesses.
One of our priorities will be to help individuals in our community open a checking account for the first time, as it is key to financial stability and critical to closing gaps in access to banking services. To do this, we’ll run through our low-cost, no-overdraft checking accounts like Chase Secure Banking, which can offer security for those who might be new to banking or have had trouble getting or keeping a bank account. in the past .
My team is also responsible for promoting the growth of black-owned small businesses, which means we will help local entrepreneurs get loans. We have also recruited Home Loan Advisors who are focused on helping more of the community obtain the funds needed for affordable and sustainable home ownership. Finally, we are proud to team up with several local non-profit organizations that have grants available to facilitate the journey to homeownership and are helping to lead this change in Milwaukee.
You mentioned that another purpose of the branch is “community building”. What does this mean and how will you do this in Milwaukee?
JERY: Community building comes down to the word ‘trust’ and we want to show that Chase is the bank for everyone. We will achieve this by being present, listening to the voices of our communities, understanding their needs and helping to meet those needs with the tools and resources the Branch has to offer. “Each one reach one. Each one teach one. Until all are taught” is the philosophy I have for this branch. I want this branch to be a place where we can learn and grow together so that we can all benefit together.A big priority for us is also to work with nonprofits and grassroots organizations that understand and are invested in driving change.
Our staff will also play a vital role in this – not just from Milwaukee, but from a reflection of the local black communities we call home. I was born and raised in this great city of Milwaukee. I have a deep love and commitment to this city. For me, serving the people of this community is a personal as well as a professional passion.
Stop by to learn more about the resources available. My team and I look forward to meeting you.
JPMorgan Chase sponsored content.